Shipping policy
Shipping Policy
Processing time
Orders are processed within 1-3 business days (Monday-Friday, excluding UK bank holidays). You’ll receive a confirmation email with tracking once your order ships.
Delivery times (after processing)
- United Kingdom: [5-10] business days
- Europe: [7-14] business days
- USA & Canada: [7-15] business days
- Rest of world: [10-20] business days
These times are estimates. Peak season (November-January) and customs checks may add a few days.
Shipping costs
Free shipping included to all orders.
Customs & duties
Orders shipped outside the UK may be subject to import duties or taxes. These are the customer’s responsibility.
Wrong address
Please double-check your address at checkout. We’re not responsible for orders sent to an incorrect address provided by the customer. Email us within 12 hours of ordering if you need to change it.